Terms of Service

[DRAFT – legal review required] This page is an outline of what the final document needs to cover. It is not legal text, has not been reviewed by a lawyer, and creates no terms. Counsel must replace every section before VinoPlanner is offered to customers.

1. Who these terms are between

[To be written by counsel: the legal entity that licenses VinoPlanner, and the winery (the customer) that subscribes]

2. The subscription licence

[To be written by counsel: a monthly, per-winery licence to use the hosted VinoPlanner software; what the licence covers and what it does not (no transfer, no resale, no reverse engineering)]

3. Accounts and users

[To be written by counsel: who may hold a user account under a winery's subscription, role-based access (Admin, Winemaker, Production Staff, Sales), keeping credentials secure, and responsibility for users' actions]

4. Fees, billing and renewal

[To be written by counsel: monthly fees as quoted in the order or plan, billing date, renewal, price changes with notice, taxes, and late payment. No prices are stated on this page]

5. Customer data

[To be written by counsel: the winery owns its production, inventory, compliance and cost data; the licence VinoPlanner needs to host and process it; export of the data at any time and on termination]

6. Acceptable use

[To be written by counsel: prohibited uses of the service and the consequences]

7. Compliance records

[To be written by counsel: VinoPlanner helps prepare production and compliance records (for example TTB reporting); the winery remains responsible for what it files with regulators]

8. Optional integrations and AI features

[To be written by counsel: third-party integrations (for example an InnoVint sync) and AI-assisted features are optional, off unless enabled, and subject to the third party's own terms]

9. Availability, support and changes

[To be written by counsel: service availability, maintenance windows, support channels, and how features may change]

10. Confidentiality

[To be written by counsel: mutual confidentiality obligations]

11. Warranties and disclaimers

[To be written by counsel: warranty scope and disclaimers]

12. Limitation of liability

[To be written by counsel: liability caps and exclusions]

13. Term, cancellation and termination

[To be written by counsel: monthly term, how either side cancels, suspension for non-payment, and what happens to data after termination]

14. Governing law and disputes

[To be written by counsel: governing law, venue and dispute process]

15. Changes to these terms and contact

[To be written by counsel: how changes are notified, and a contact address]